Planet 7 Casino
Welcome bonus
200% Match Bonus
$25
min.deposit
$100
min.withdrawl
300
Casino games
- Welcomes players from the USA
- Plenty of deposit-driven bonuses
- Daily promotions offer cashback on losses
Introduction
Advantages
Disadvantages
General information
Languages
English
Countries not accepted
Banking
Minimum deposit
$25
Minimum withdrawal
$100
Maximum withdrawal
$2500
Withdrawal time
24 Hours up to 7 Business days
Currencies
Deposit methods
Withdrawal methods
Software providers
Game types
Support
Email support:
help@planet7casino.com
Live chat:
Yes
Working hours:
24/7
Bonus information
Welcome bonus:
200% Match Bonus
Free spins:
40
Wagering:
30x
Bonus Terms: The minimum deposit to qualify for the 200% match bonus is $25 and the WRs attached to the bonus is 30xd+b. You can only use the bonus to play slots, keno or scratch cards.
KYC Documents for Verification
The documents they need for their KYC process from you are the following:
- A copy of your passport, ID card, or driver’s license.
- Utility bill and a bank statement not older than 3 months with your name and address on them.
- Credit/debit card players send the front and back end of your card and include the CVV number.
Players from Which Countries Can Play at Planet Casino 7?
It’s not the safest offshore online casino for players from the US. We say so because we have your best interest at heart.
It received a lot of bad press, and as such we decided to investigate the site for ourselves.
Furthermore, we won $250 playing Bubble Bubble 2 and they still haven’t paid us. More than 87% of the users at Trustpilot gave it a poor review.
The majority of the complaints are about slow to non-payments and poor customer service. Before you can play casino games online, the minimum age for Americans is 21 years.
Player Support
We lodged a non-payment complaint with Jenson Carr one of their live chat support agents.
We told him that we played and won $250 without a bonus. They cleared our withdrawal and everything seemed to go swimmingly, or so we thought.
He “escalated” our query to their finance department and told us to contact him again a few days later. They also verified our account which took 48 hours.
A few days later we contacted Jenson again and asked him if he had any news yet. He told us that they canceled our withdrawal because we “violated” the casino’s terms.
We’ve sent them a few emails asking them to point out the terms we “violated”. They ignored us flat. The bottom line is if they can do that to us they can do it to you too.
Casino Bonuses?
Welcome Bonus
When you register a new player account at Planet 7 Casino they offer you a 200% match bonus. To qualify for the bonus you must deposit $25 or more. You can use the bonus to play any RTG slot for real money.
You can only cash out any bonus funds once you cleared the WRs of 30xd+b. We didn’t play with a bonus because we weren’t happy with the terms. The irony is that they said that we played with a bonus.
Other Promotions
Planet 7 runs daily promotions that entail a no-deposit bonus of $25 and match bonuses of various percentages. They also offer a cashback percentage on your losses and daily free spins to play hand-picked slots.
Is There a Loyalty Program?
No, the site doesn’t have a VIP program. Casino Extreme has a good loyalty program since high rollers not only earn a bunch of perks. They can also cash out up to $30,000 almost instantly.
Besides, Planet 7 doesn’t have the best comps scheme either. When you’ve earned 1,000 points they’ll award you $1.
Casino Games
Unlike sites like Wild Casino which hosts the games from Betsoft, Nucleus, and Dragon Gaming. You can only play the games from RealTime Gaming at Planet 7 Casino.
The site divides its games into slots which are the majority. Next up they offer a smattering of table games, video poker, progressive slots, and specialty games.
They don’t have a live dealer casino, if you enjoy the vibe of a real casino, visit MYB Casino.
You can play live roulette, blackjack, or baccarat against real dealers. We have an active account at MYB’s live casino, and we never had any problem with them.
Furthermore, they clear casino winnings within 24 hours up to $2,500 fast through Bitcoin.
Online Slots
The RTG slots we like to play to win money are Bubble Bubble, Cash Bandits 3, and Spooky Wins. Their RTPs are 96% and above and they offer big jackpots of up to 50,000x the stake.
Planet 7 tops up its library with new slots every month. Their newest releases are Kong Fu and Planet of the Roos.
Blackjack & Table Games
You can play blackjack for real money, roulette, craps, baccarat, red dog and Caribbean Stud Poker. There are more table games we only mention the popular ones.
Furthermore, when you play blackjack Insurances Pays 2:1. The blackjack games we like to play are Pontoon, Perfect Pairs, and Match Play 21.
We won’t play them at Planet 7 because there are better online casinos to play table games. Even though they give you tips on how to play blackjack.
Video Poker
The video poker variety is good with Jacks or Better, Deuces Wild, and Joker Poker the best options. They’re easy to play and they offer you ample opportunity to win money.
However, it helps a lot if you know poker hand ranking and bet the maximum 5 credits. Will we play real money video poker at Planet 7 Casino? No, we won’t, Ignition Casino is a far better site and it has one of the best Poker networks.
Specialty Games
We’re not into specialty games like scratch cards or keno since they have a high house edge. The games on offer are Keno, Fish Catch, and Banana Jones.
Banking Methods
Planet 7 Casino claims to pay casino wins fast. Don’t let them fool you with that. They’re guilty of dragging their feet when it comes to paying their players.
It’s an old tactic dodgy online casinos use to “force” players to play back their wins into the casino. They accept cryptos like Bitcoin, Litecoin, and Ethereum, and credit cards for deposits.
Deposits & Withdrawals
The minimum deposit to play casino games for real cash is $25, up to $1,000. Depending on the deposit method you use. The minimum limit for payouts is $100 for Bitcoin which is high.
Moreover, the maximum cash amount Americans can withdraw is $2,500 if they use Bitcoin. Other withdrawal methods are bank wire and checks which take 5-7 business days.
Verdict
Planet 7 Casino will steal your money, period. We’ve won $250 without violating a term and we didn’t play with a bonus. Nefarious online casinos like this love to use their bonuses as an excuse not to pay players.
We gave them the benefit of the doubt even though the top review sites slated them. They do operate with a license in Costa Rica and they even have a “Meet The Team” page. A bit of transparency going on there but it means nothing if they don’t honor payouts.
Furthermore, we don’t like their live chat service. We asked them kindly to find out why they haven’t paid us. Jensen gave us a terse reply that we violated a term without specifying which term it was.
Live chat won’t help you either if you haven’t registered an account yet. Planet 7 is just a poor performer and a dodgy online casino.
