Royal Ace Casino
Welcome bonus
200% up to $4,000
$25
min.deposit
$100
min.withdrawl
300+
Casino games
- Players from the USA can play at Royal Ace Casino
- Cocktail of games from RealTime Gaming
- Deposit bonus of up to $4,000
Introduction
Advantages
Disadvantages
General information
Languages
English
Countries not accepted
Banking
Minimum deposit
$25
Minimum withdrawal
$100
Maximum withdrawal
$2500
Withdrawal time
24Hours up to 7 Business days
Currencies
Deposit methods
Withdrawal methods
Software providers
Game types
Support
Phone support:
1-888-288-2944
Email support:
help@royalacecasino.com
Live chat:
Yes
Working hours:
24/7
Bonus information
Welcome bonus:
200% up to $4,000
Free spins:
Wagering:
30x
Bonus Terms: The minimum deposit to qualify for the bonus is $100 and the match percentage is 200% up to $4,000. The WRs is 30xd+b to play slots online to win money.
KYC Documents
We emailed the following documents to help@royalacecasino.com:
- A clear copy of your passport.
- They required a utility bill and a bank statement that’s not older than 3 months.
- When you use your credit card to deposit, copy the front and back including the date it expires and the CVV number.
Players from Which Countries Can Play at Royal Ace?
We advise caution when you play at the casinos since they still have a few complaints they haven’t resolved. However, they did turn things around with new management at the helm.
The minimum age to play casino games online for real money is 21. Check if the US state you live in accepts gambling online. It’s a single-provider online offshore US casino with games only from RealTime Gaming.
The site has a license in Costa Rica, and it’s been in business since 2009. Sites like Casino Guru gave it a reasonable review rating, so they’re relatively safe.
Player Support
We had to register a new account and log in before we could speak to a live chat agent. Ann was friendly though she didn’t answer all of our questions.
She posted the links to their banking and bonus terms in live chat.
She said if we had more questions we must let her know, we got the hint and signed off.
We didn’t contact them via email. Our reasoning was if live chat support is below par imagine their email support.
Their FAQs page is comprehensive as it covers the most pertinent questions about Royal Ace Casino.
Casino Bonuses?
Welcome Bonus
To get extra cash use their 200% match bonus up to $4,000. As long as it’s more than $25 they’ll match it right away with a bonus of 200%.
Let’s say you deposit $100 they’ll give you an extra $200 to play with. Before you can withdraw any bonus money, you must clear the WRs of 30xd+b,
It’s a sticky bonus that they’ll deduct from your bonus money when you cash out. Further, you can use the bonus to play slots for real money online. The maximum bet they allow per spin is $10.
Other Promotions
They have plenty of exciting offers on their website some of them expired.
Before you grab a promotion contact them and ask if the promo is still available. The rest of their pros are bonuses of varying match percentages and free spins on hand-picked slots.
Casino Games
You can play slot machines, table games, specialty, progressive jackpot slots, and video poker. We played a few games but didn’t win money.
The testing phase indicated that their games are fair and they can give you a good shake. There’s no live dealer casino, but you can play live blackjack at PayDay Casino or Wild Casino.
The latter online casino has 56 live table games and they cleared our withdrawals up to $100,000 in minutes.
Online Slots
RTG talks mainly slots, when you visit their lobby you’ll see why we say so. They release new slot games every month and some of their newest releases are Spooky Wins and Kong Fu.
Their graphics are eye-popping, their RTPs above 96% and they have a variety of special features.
Unlike most online casinos they give you the option to play their slots for free before you buy. We played Asgard Deluxe with free credits, and the game loaded fast.
We saw plenty of players winning money playing slots on their website. Not sure how true that is but it’s a positive indication.
Blackjack & Table Games
We played a few blackjack classics like Perfect Pair and Pontoon and like the slots we didn’t win money. The RTP of blackjack is more than 1% with a proper strategy, you can reduce it to 0.5%.
Insurance pays 2:1, rather stand on a soft 17 that applies to 19 as well. We went “bust” 70% of the times we Hit on a soft 17.
Video Poker
US players who read our other reviews will know that we dig video poker. The variety is better than that you’ll find at most video poker real money casinos.
Due to time constraints, the only game we played was Jacks or Better. Did we win any money? No, we did not since we played it with a small budget of $20.
Other video poker varieties include Joker Poker Sevens Wild, and Aces and Faces.
Specialty Games
RealTime Gaming only lists a few specialty games which are Banana Jones, Fish Catch, and Keno. We didn’t see bingo, a popular game Americans also love to play.
Cafe Casino is a great online casino if you like to play specialty games. Their loyalty program handsomely rewards specialty game players.
You earn up to 15 points via their loyalty program when you play scratch cards to win money.
Live Dealer Casino
There’s no live casino but it’s not a deal breaker. Wild Casino and Super Slots Casino have live dealer games.
High rollers can withdraw up to $100K when they play live table games. We regularly play live blackjack with a cheat sheet at Super Slots Casino.
Limits start at 50 cents up to $20,000 per hand. They allow us to cash out live table game wins as low as $20 on the same day.
Casino Banking Methods
What makes them unique is that they accept e-wallets like Neteller for deposits. Few online casinos that welcome Americans accept e-wallets these days.
Americans can’t use an e-wallet at offshore online casinos. They can however use credit/debit cards and cryptos like Bitcoin, and Litecoin for deposits.
Deposits & Withdrawals
Play at the site for $25 or more up to $1,000, it also depends on which method you use. Bitcoin is the most convenient because you can deposit and withdraw your money with it.
Limits for payouts range from $100 up to $2,500 per transaction for Bitcoin, Checks, and Bank Wire. They charge fees of up to $50 for withdrawals.
Verdict
Royal Ace Casino doesn’t cover itself in glory when it comes to its reputation.
They’ve received so many negative complaints we only found a few positive reviews. At the time of writing, they had a ton of complaints against them at AskGamblers.
The majority of the complaints they’ve copped from players were about slow payments. According to some players they deliberately delay or simply refuse withdrawals.
LCB.org also gave them a poor rating because of the same issues. We heard of cases where they took up to 3 months to pay their players. That’s unacceptable, period!
We can’t fault RealTime Gaming as a software provider because their games are fair and they’ve been around for ages.
If you don’t want to wait for your funds it’s better to skip this site. There are far better online casinos that pay casino wins instantly.
